Privacy Policy of the Limited Liability Company «New Travel Technologies»

Privacy Policy of the Limited Liability Company «New Travel Technologies»

This Privacy Policy applies to all the information which the Limited Liability Company «New Travel Technologies» (hereinafter the «Data Controller» or the «Controller») can get on the user and/or a third party, on instruction and for the benefit of which the user acts (hereinafter the «Third party») visiting the website www.tutu.ru (hereinafter the «Site») or Tutu.ru Mobile Application (hereinafter the «Mobile Application»).

The Site www.tutu.ru is an independent compound multimedia product in the meaning of cl. 1260 of the Civil Code of the Russian Federation, including its mobile version and the version for the Mobile Applications (operating system iOs / Android), the modules and cross-modular components of which are used by the Controller on legal grounds for rendering the independent services, stipulated by the purposes of the public offers, published on the Site, as well as by the licensing and technical restrictions.

The Site is a combination of the interconnected texts, graphic elements, photo and video materials, software, including the cross-platform client/server applications, software modules, databases, web-pages, cross-modular components and other elements, algorithmically combined on the thematic, technical and functional criteria and intended to bring the information to the public knowledge, to receive the information, for the exchange and other functions in the Internet network by applying to the domains or subdomains of tutu.ru.

For the purposes of this Privacy Policy, a domain (a domain name) means a unique address in the Internet network, used by the Controller on legal grounds, which serves to provide the access to the Site and software modules, correspondingly.

The user’s activation of the section «Privacy Policy» of the Site or the Mobile Application (hereinafter the «Agreement») by putting a special sign «tick» or a «check mark» in the special field on the checkout page (when the user submits a review or registers in the personal account) and pressing the relevant button is treated as conclusive acceptance of the proposed Agreement, i.e. the final compliance with all the terms of the proposed Agreement and the following document:

User agreement on the terms and conditions of the web-site www.tutu.ru https://www.tutu.ru/2read/legal_information/legal_tuturu/.

In case of noncompliance with the terms of the Agreement, the user should refrain from using the Site and / or the Mobile Application.

Under this Agreement, the user’s personal data shall be:

— Any personal information which the user provides solely about himself or a Third party during the registration in the personal account and / or in the process of booking, purchasing, submitting reviews and / or other services on the Site or with the help of the Mobile Application, including but not limited to the following information: surname, name, patronymic, date of birth, gender, citizenship, passport serial number, residence or registration address, home or mobile phone number, email address, etc., at that the Controller is entitled but not obliged to verify the authenticity of personal information provided by the users on their own behalf or on behalf of the third persons, and does not control their capacity. The user shall be solely liable for providing false information. The mandatory information for rendering the services is highlighted in a special way. Other information shall be provided by the user at his discretion.

— Information which is automatically transferred to the Site or the Mobile Application in the course of its use by means of the software, installed on the device of the user, including IP-address, information from cookies, information on the user’s browser (or another program that allows to access the Site or the Mobile Application), time of access, etc.;

— Other information about the user and third persons, collection and / or provision of which is defined in the regulations governing the order of rendering certain services with the help of the Site or the Mobile Application. Concluding this Agreement, the user or a Third party give their written consent to the personal data processing by the Controller and (or) services providers by means of the Web or the Mobile Application for the following purposes:

— execution of this Agreement (including, depending on the rendered services, issuing travel documents, booking rooms in the accommodation facilities, data transmission to the consulate of a foreign country, airlines, customs service at the airports, etc.);

— communication with the user (including emergency communication) by means of notifications, requests and information concerning the use of the Site or the Mobile Application, the services rendered under the Site or the Mobile Application as well as the processing of requests and orders from the users, sending email messages, SMS and MMS messages to confirm (or cancel) reservations, notification of a change in the flight schedule, the airport of departure / arrival (railway station, bus station), flight cancellation or other flight information and any other events related to the provision of services within the framework of using the Site or the Mobile Application;

— improving the quality of the Site and / or the Mobile Application, the ease of their use, new service development;

— receiving information on the services, their status as well as campaigns, discounts and news of the Controller and its partners by communication channels (also by sending SMS messages);

— carrying out statistical and other studies based on the anonymous data.

Processing of the user’s and/or Third party personal data includes any action (operation) or a set of actions (operations) with personal data performed using the automation means or without them, among them collection, recording, systematization, accumulation, storage, clarification (update, change), extraction, use, transfer (distribution, provision, access) as well as cross-border transfer, depersonalization, blocking, deletion, destruction of personal data.

This Agreement shall be valid within 10 (ten) years starting from the day of acceptance hereof by the user. The Agreement is terminated on the basis of a written application signed by the user and/or a Third party and handed or sent by registered mail with return receipt to the Limited Liability Company «New Travel Technologies» at its location.

In case of revocation of the consent to the Third party personal data processing, any information received from the user in relation to the Third party shall be deleted within thirty calendar days from the date of receipt of the revocation specified herein.

In case of revocation of the consent to the user’s personal data processing, any information received from the user, including login and password, shall be deleted within thirty calendar days from the date of receipt of the revocation specified herein, after which the user shall not have any access to the Site and the Mobile Application by their means.

The user’s personal data and/or Third party personal data shall be kept confidential. The Controller is entitled to transfer the user’s personal data and/or Third party personal data to the third persons in the following cases:

— the user consented to such actions;

— transfer is necessary when using the Site or the Mobile Application by the user or for rendering the services covered by them;

— transfer is set forth by the legislation of the Russian Federation within the procedure established by law;

— transfer under the sale or other transfer of the business (in whole or in part); at that the transferee shall obtain all the liabilities to comply with this Agreement in relation to the user’s and/or Third party personal data received by it;

— to ensure protection of rights and legitimate interests of the Controller or third persons in cases of violation of this Agreement by the user.

In cases provided for by the Federal Law of July 27, 2006 No.152-FZ «On Personal Data», the processing of special categories of the user’s personal data or Third party personal data shall be carried out solely with the written consent of the user and/or a Third party. The written consent of the user and/or a Third party to process their personal data must include:

— surname, name, patronymic, address of the user and/or a Third party, principal ID number, date of issue and the issuing authority of the ID;

— name and address of the Controller; — objective of personal data processing;

— list of personal data, to which processing the consent is given by the user and/or a Third party;

— personal data action plan, to which realization the consent is provided, general description of personal data processing means used by the controller;

— validity period and revocation procedure of the consent. In case of incapacity of the user and/or a Third party, the consent for personal data processing shall be provided by their legal representatives in writing. In case of death of the user and/or a Third party, the consent for personal data processing shall be provided by their corresponding successors in writing in case the user or a Third party failed to provide the consent during their lifetime.

The necessary and sufficient organizational and technical measures shall be taken to protect the user’s personal data and/or Third party personal data against the unauthorized or accidental access, destruction, modification, blocking, copying, distribution as well as other illegal actions with them made by the third persons.

The user is informed that his IP-address is automatically recorded when using the Site or the Mobile Application. In order to accelerate rendering of services and for other purposes of this Agreement, the user accounts (cookies) will be used. They can identify each user as quickly as possible to increase the time of work and provide the User with the services as well as for the analysis of data contained in the user accounts (cookies).

The Controller shall not control and be liable for the sites of the third persons, to which the user can go clicking the links available on the Site or in the Mobile Application. This Agreement may be changed without the prior notice or consent of the user.

The new version of this Agreement shall enter into force from the time of its placement, unless otherwise provided by the new version of the Agreement.

This Agreement and the relationship between the users and the Controller shall be subject to the enforcement of laws of the Russian Federation. More detailed information on the Policy of the Limited Liability Company «New Travel Technologies», related to personal data processing, can be found here.